Effective date: 21 Jan 2024 At FindChow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our food delivery app in the United Kingdom. Please read this Privacy Policy carefully to understand our practices regarding your personal data.
a. Personal Information: When you use our app, we may collect personal information such as your name, email address, phone number, delivery address, and payment details.
b. Order Information: We collect information related to your orders, including food preferences, dietary restrictions, and order history.
c. Device and Usage Information: We may collect information about your device, including the device type, operating system, IP address, and usage patterns within our app.
a. Provide Services: We use your personal information to process your orders, facilitate delivery, and communicate with you about your orders or any changes to our services.
b. Personalization: We may use your information to personalize your app experience, recommend restaurants or menu items, and provide tailored promotions or offers.
c. Improve our Services: Your information helps us analyze and improve our app's functionality, usability, and customer service.
d. Legal Obligations: We may use your information to comply with legal obligations, such as tax reporting, fraud prevention, or responding to legal requests.
a. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
b. If you request deletion of your account, we will anonymize or delete your personal information, unless we are legally required to retain it.
a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in providing our services, such as delivery partners and payment processors.
b. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
c. Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity.
d. Aggregated Data: We may share aggregated and anonymized data that does not personally identify you for statistical analysis, research, or marketing purposes.
a. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
b. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
a. You have the right to access, correct, update, or delete your personal information. You may also request restrictions on the processing of your data or object to its processing.
b. If you wish to exercise any of these rights or have any privacy-related concerns, please contact us using the information provided in Section 8.
a. Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
a. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@findchow.co.uk
a. We may update this Privacy Policy from time to time