Welcome to FindChow, a food delivery app that connects users with local restaurants/food vendors and facilitates the delivery of delicious meals straight to your doorstep. These Terms of Use outline the rules and guidelines that govern your use of our services. By accessing or using our app, you agree to comply with these Terms of Use. Please read them carefully;
a. By using our app, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy Policy.
b. If you do not agree to these terms, please refrain from using our app.
a. To use our app, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using our app, you represent and warrant that you meet these age requirements.
a. Our app provides a platform for users to place orders for food delivery from local restaurants.
b. By placing an order, you agree to provide accurate, complete, and up-to-date information, including delivery address, contact details, and any special instructions.
c. You are responsible for reviewing your order before submission, as changes or cancellations may not be possible after it is confirmed.
a. We facilitate the delivery process by connecting you with delivery partners, but we do not guarantee the availability, timeliness, or quality of delivery services.
b. Any delivery times provided are estimates and may vary based on factors beyond our control, such as traffic or restaurant preparation times.
c. You agree to accept the delivery of your order at the specified delivery address. If you are unavailable or unable to accept the delivery, you may be charged a re-delivery fee.
a. Order cancellation may be subject to specific policies of the restaurant and the delivery partner involved.
b. If you wish to cancel an order, please refer to the cancellation policy provided during the order process.
c. Refunds, if applicable, will be processed in accordance with our refund policy, which may vary depending on the circumstances.
a. The prices listed on our app are set by the restaurants and are subject to change without notice.
b. You agree to pay for the cost of the food, applicable taxes, delivery fees, and any other charges specified during the order process.
c. Payment methods accepted may vary and will be clearly indicated during the checkout process.
a. We may offer discounts, promotions, or special deals from time to time. Such offers are subject to terms and conditions specified by FindChow.
b. Offers may have limitations, such as expiry dates or availability only for certain menu items or restaurants.
a. You have the option to provide a tip to the delivery partner, which is separate from the payment for the food.
b. Tips are voluntary and are entirely at your discretion. Any tips provided will be passed on to the delivery partner.
a. You agree to use our app in compliance with all applicable laws and regulations.
b. You will not use our app for any illegal, fraudulent, or unauthorized purposes.
c. You will not engage in any activity that may interfere with or disrupt the functionality of our app or compromise the security or integrity of our systems.
a. We reserve the right to modify or update these Terms of Use at any time without prior notice.
b. Continued use of our app after any changes constitutes acceptance of the modified Terms of Use.
Please note that these Terms of Use are subject to change